Overview

The Data Audit Trail feature lists all object changes made in the organization within a selected timeframe.

Note:
Only the first million records (beginning from the most recent record) can be exported at a time.

User Account Requirements

The user account you use to log into Resolver must have Administrator permission to edit the User Profile.

Related Information/Setup

Please see the Data Audit Archive Export article for more information on exporting an audit trail.

• Exporting a Data Audit Archive Report 

Navigation

1. From the Home screen, click the System icon.

System Icon

2. From the Admin Overview screen, click the Data Audit Trail tile from the Tools section.

Data Audit Trail Tile

Filtering the Data Audit Trail

By default, the Data Audit Trail displays all the organization's changes in reverse chronological order. Use the Filtering options to create a targeted Data Audit Trail view.

1. From the Admin: Data Management Audit Trail screen, click the Filters and Export link.

Filters and Export Link

2. Use the Filter fields to narrow the search results:

Filters 

1. • Date: The Date filter allows users to create a date range by selecting a From and To date from the Calendar pop-up.
2.  
3. 
4. Calendar Pop-up
5.  
   • Performed By: Select a user or multiple users from the Performed By dropdown menu by clicking on a user name on the dropdown list. Narrow the user list by entering a user name in the Select One ... field.

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2. Performed By Field
3.  
   • Object Unique ID: Enter an object's unique ID to filter the search results by object unique ID.
   • Object Name: Enter an object's name to filter the search results by object name.
   • Object Type Name: Select an object type or multiple object types from the Object Type Name dropdown menu by clicking on an object type name on the dropdown list. Narrow the user list by entering an object type name in the Select One ... field.
   • Action: Select a system action from the Action dropdown menu (e.g., Remove User, Add Attachment, etc.). 
   • Event: Select a system event from the Event dropdown menu (e.g., Create Object, Remove Relationship, etc.).

3. Click the Search button to return search results according to the filters selected.
4. The following information will appear in the Search Results section:
   • Time: When the object was modified. Displayed in the user's local time.

   • Performed By: The user who made the changes. If an administrator was impersonating a user when changes were made, a flag appears next to the value. The column names the impersonated user and by hovering over the flag, you can see who was impersonating them.

   • Object Unique ID: The alpha-numeric ID Core automatically assigns to identify a specific object throughout the organization.

   • Object Name: The object’s Name property.

   • Object Type Name: The object type's category.

   • Action: The object change initiated by the user or system.

   • Event: The specific object data change caused by an action.

   • Value: The exact changes to an object.

5. A system-generated message will appear in a banner at the top of the screen if there are more than 1500 event records. In this case you will need to narrow the search results by adding more filters (Date or Performed By).

System-Generated Banner